We are committed to protecting and respecting the privacy of all our customers and visitors. Any personal information you supply will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
We obtain information about you when you use the website. The data can be collected from our contact form, or by contacting us by email.
We collect information from you to enable us to process and fulfil your order:
When you use your credit/debit card to make a purchase from us, your card data is not held by us. When visitors use our website, information such as the ISP's domain, the time accessed and the pages visited will be stored by us. This is to analyse the web traffic and improve content of the site.
The information collected from customers when using our services can be used in a variety of ways as detailed below:
Legally, we are required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as necessary to meet such obligations.
You have the right of access and obtain a copy of the personal data and, in some cases, to require us to restrict, erase or rectify it or to object to our processing it, and the right of data portability. You have the right to ask us to remove any or all your personal data - however this will have implications for your ongoing communications with us. If you wish to exercise any of these rights, please write to us. If you wish your contact details to be removed from our systems, including our third-party membership website, please contact us:
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. By continuing to use our website, you are agreeing to our use of cookies.
If you have any concerns or complaints about how we are handling your data, please do not hesitate to get in touch with us. You can also contact the Information Commissioner’s Office at: www.ico.org.uk We will always comply with the General Data Protection Regulation (GDPR) when dealing with your personal data.
